Review: Heart Internet UK Hosting

heartinternet-header

About Heart Internet

Heart Internet is a UK Hosting company which is based in Nottingham, England. They specialise in selling domain names and UK hosting (including shared, reseller and dedicated hosting). Heart Internet is currently ranked as the fifth largest hosting company in the UK.

Overview

Heart Internet certainly isn’t a new player to the game. With over a decade experience, they’ve grown to become one of the largest hosting providers in the UK. They also have a couple of unique features which set them out above the others including assisting in local community schemes in the area they are based and support and sponsorship for conferences across the UK.

Reviews

When reviewing a company however, it’s important to look at them as a whole, and from reading the reviews it seems customer support is an area which they need to improve upon.

They consistently received good reviews on TrustPilot, with an average review of 8.6/10.

Heart Internet TrustPilot Reviews
Heart Internet TrustPilot Reviews

What they offer

The main services which they have to offer are –

  • Domain Names
  • Their ‘site designer’ tool
  • Web hosting
  • Reseller Hosting
  • Dedicated Servers
  • Email Hosting
  • One-click install of many popular scripts including WordPress

Many of the packages which they offer (apart from the ‘starter pro’) also offer ‘unlimited bandwidth’, which is useful for high-traffic, busy websites.

Our Review

Heart Internet offer a great range of packages which are competitively priced. There are only a couple of down-sides for us.

They do not offer telephone support. If you want to take advantage of their ’24/7 UK support’ you’ll need to submit a ticket.

They do not offer ‘CPanel’. This acts as your website control panel. CPanel is the industry standard and unfortunately, some web hosts create their own version of a control panel which is harder to use, and less effective.

Visit Heart Internet
Heart Internet Hosting Review
  • Speed
  • Reliability
  • Cost
  • Support
  • Features
3.5

Summary

Pros –

  • Competitively priced
  • Good range of features
  • Fast and UK based
  • Free 24/7 support


Cons –

  • Support is ‘ticket-based’ only which is less effective than telephone support
  • Does not offer CPanel
Visit Heart Internet
Sending
User Review
0 (0 votes)
2 Comments

Leave a Reply to wallx Cancel reply

Your email address will not be published. Required fields are marked *